Frequently Asked Questions :
Q : I've already ordered stuff from your Etsy shop which is now closed? What will happen with my order?
A : I'm still working on every order on my old Etsy to be shipped out as soon as possible. All orders from Etsy will be fulfilled.
Q : How long will shipping take?
A : Due to the COVID-19 situation, shipment will take longer than usual.
Shipping to the US will take 10-20 days. Express option is available though.
If your package contains a pin that is in the PREORDER phase, the package will be sent when those pins have finished production. I'll announce which pins are done with production on my instagram.
Q : Do you ship to *country name*?
A : I mostly ship to United States and Canada but I offer shipping worldwide. There are a few countries that I can't ship to right now due to pandemic restrictions which are :
Chile, Colombia & Kuwait
I'll add or remove countries that I can't ship to once the situation changes :)
Q : What shipping service do you use?
A : I ship most packages with DHL. Although, there are certain countries that DHL won't accept shipment, I'll ship with Thailand Post instead. The shipping time is pretty much the same.
All shipments will come with a tracking ID which will be sent to your email when the item is shipped.
Thank you so much for the continued love and support!